Terms and conditions

INTRODUCTION

By accessing, playing, or registering an account on our website ("Site"), you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions (the "Agreement"). If you do not agree with any provision of this Agreement, you must immediately discontinue using the Site.

DEFINITIONS

For the purposes of this Agreement, the following definitions apply:

• "Site" refers to our website.
• "Game Provider(s)" means all third-party game suppliers used on the Site.
• "We," "Us," or "Our" refers to Gransino Casino and its affiliates.
• "User," "You," or "Your" refers to any visitor, registered player, or user of the Site.

AGE RESTRICTIONS

Users must be at least eighteen (18) years old, or the age of majority in their jurisdiction, whichever is higher, to access, register, or participate in any gaming activities on the Site.

REGISTRATION AND ACCOUNT REQUIREMENTS

To access certain features of the Site, you may be required to create an account. By registering, you agree to provide accurate, complete, and current information at all times.

• You are responsible for providing truthful and up-to-date registration details.
• We reserve the right to request identity verification documents at any time.
• Failure to comply with verification or registration requirements may result in account suspension or termination.

ACCOUNT SECURITY

You are solely responsible for maintaining the security and confidentiality of your account credentials.

• Keep your username and password confidential.
• Do not disclose, share, or allow third parties to access your account.
• You remain responsible for all activities and transactions conducted through your account.

PAYMENT TERMS

We reserve the right to amend, update, or modify our payment terms and conditions at any time. Continued use of the Site following such changes constitutes acceptance of the revised terms.

WAGERING REQUIREMENTS

Certain bonuses, promotions, and special offers may be subject to wagering requirements and additional restrictions. By accepting any promotional offer, you agree to comply with all applicable bonus terms and conditions.

WITHDRAWAL LIMITS

Withdrawal requests may be subject to limits and restrictions determined by operational, legal, or regulatory requirements.

• We reserve the right to establish, modify, or remove withdrawal limits at our discretion.
• Certain countries or jurisdictions may be subject to reduced withdrawal limits in accordance with local regulations.

GAMEPLAY AND SOFTWARE REQUIREMENTS

Your gaming experience may depend on your device, browser compatibility, internet connection, and technical specifications.

• Game functionality may vary depending on software and hardware compatibility.
• Games are supplied by third-party providers, and occasional technical errors may occur.

RISKS ASSOCIATED WITH ONLINE GAMING

You acknowledge and accept that online gaming involves elements of chance, risk, strategy, and unpredictability. No guarantee is made regarding winnings, outcomes, or gaming results.

DISPUTE RESOLUTION POLICY

Any complaints or disputes should first be submitted through our internal dispute resolution procedures. We reserve the right to resolve disputes through arbitration, mediation, or other legally recognized dispute resolution mechanisms where applicable.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights relating to the Site, including software, graphics, trademarks, logos, content, and design elements, remain the exclusive property of Gransino Casino or its licensors.

• Unauthorized reproduction, distribution, or use of Site content is strictly prohibited.
• No rights or licenses are granted except those expressly stated in these Terms.

LICENSING AGREEMENTS WITH GAME PROVIDERS

Our operations may involve agreements with third-party Game Providers that affect the availability of games, promotional offers, wagering requirements, payouts, and other gaming features.

• Participation in games may be subject to provider-specific rules and restrictions.
• You acknowledge that relationships with Game Providers may influence certain aspects of gameplay and services.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Gransino Casino, its affiliates, employees, licensors, and service providers shall not be liable for any loss, damage, or expense arising from the use of the Site.

• Any loss resulting from software bugs, technical malfunctions, viruses, or system errors.
• Any error in calculating payouts, bonuses, loyalty rewards, wagering progress, or game outcomes.
• Any indirect, incidental, consequential, or special damages arising from your use of the Site.

AMENDMENTS AND CHANGES

We reserve the right to modify, update, or amend these Terms and Conditions at any time. Any amendments become effective upon publication on the Site unless otherwise stated.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws, without regard to conflict-of-law principles.

DISPUTE RESOLUTION

Any dispute, claim, or controversy arising out of or relating to your use of the Site or these Terms and Conditions shall be resolved through binding arbitration in accordance with the laws.

By continuing to use the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.